Switched-On Schoolhouse
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The fastest way to get answers to most of your questions is to search our extensive online documentation. Our database is regularly updated as new issues and solutions are discovered.

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'Create MPEG32 task_CMD is not successful' or MMSYSTEM Error with Videos
'Internet Explorer Script Error' using the 2007 Help file
+ & - Buttons missing in problems
All Right has no questions and only one answer choice
Alpha 14 and Spelling Bee don't work
Can't type in text boxes in lesson/project/quiz/test
Changing Theme Receives 'ActiveX Error' or 'ActiveX Restriction' error
CiceroUIFrame: SOSHStudentApp.exe - ordinal not found
Completed Projects Assigned Again
Comprehensive Troubleshooting Checklist
Enabling a Proxy Connection
Forbidden Group Policy Error or 659 Error
Highlighting won't go away
Internet Explorer Script Error with SOS 2008 and older
Keyboard Locked
Lessons assigned more than once
Media Error, File name is invalid, make sure the file name is no longer than 8 characters
Menu Buttons Not Working
Projects don't save
Red X Buttons on SOS Teacher home page
Red X Pictures in lessons
Reset Internet Explorer Settings
Script Error - Internet Explorer 8
Shockwave Error 10 or error copying SWflash.ocx
Tabs in SOS are blank
Text size wrong in SOS or Login button missing
The ordinal 2302 could not be located in the dynamic link library IML32.dll
Under Construction
Unhandled Exception: AxWebBrowser' control
Unhandled Exception: Object Reference Exception error on Schoolwork Button
Unhandled Exception: Programs.sosx is denied
Unhandled Exception: System.ArgumentOutOfRangeException
Unhandled Exception: System.InvalidCastException
Unhandled Exception: System.Runtime.InteropServices.SEHException
Unhandled Exception: The log file for database 'tempdb' is full
Unhandled Exception: XML error opening a lesson
Unit Names Don't Display
Videos don't work
White Screen in an assignment
Wrong Volume Label