Switched-On Schoolhouse Support Search

STEP 2: Search the Technical Support Database
The fastest way to get answers to most of your questions is to search our extensive online documentation. Our database is regularly updated as new issues and solutions are discovered.

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Recommended System Requirements for AOA

SOS 2009
Vista (32 or 64 bit and English versions of Windows only)
• Microsoft IE 7 or higher
• 1 GHz or higher processor (1.5 GHz or higher processor recommended)
• 1 GB Memory (RAM) (2 GB Memory or higher recommended)
• 600 MB hard drive space
• 1024 X 768 or higher resolution monitor, 16 bit color
• Adobe Reader
• CD-ROM drive
• Internet Service required if using the DL version
• Printer recommended

XP Service Pack 3* (32 or 64 bit and English versions of Windows only)
• Microsoft® IE 7 or higher
• 600 MHz or higher processor (1 GHz or higher processor recommended)
• 512 MB Memory (RAM)
• 600 MB hard drive space
• 1024 X 768 or higher resolution monitor, 16 bit color
• Adobe® Reader®
• CD-ROM drive
• Internet Service required if using the DL version
• Printer recommended

* If you have Windows XP but do not have Service Pack 3, you can download it from Windows Update. If you do not have Internet access at home, but you can get access from another computer, you can either download it and copy it to a flash drive or burn it to a CD to take home. You also can have Microsoft mail you the Service Pack on a CD. Click here to download it.

SOS 2008
Vista (32 or 64 bit and English versions of Windows only)
• Microsoft IE 7 or higher
• 1 GHz or higher processor (1.5 GHz or higher processor recommended)
• 1 GB Memory (RAM) (2 GB Memory or higher recommended)
• 600 MB hard drive space
• 1024 X 768 or higher resolution monitor, 16 bit color
• CD-ROM drive
• Internet Service required if using the DL version
• Printer recommended
• Internet Service
• Printer Recommended

XP Service Pack 2 or 3*
• Microsoft IE 6 or higher
• 500 MHz or higher processor (1 GHz or higher processor recommended)
• 512 MB Memory (RAM)
• 600 MB hard drive space
• 1024 X 768 or higher resolution monitor, 16 bit color
• CD-ROM drive
• Internet Service required if using the DL version
• Printer recommended

* If you have Windows XP but do not have Service Pack 2 or 3, you can download it from Windows Update. If you do not have Internet access at home, but you can get access from another computer, you can either download it and copy it to a flash drive or burn it to a CD to take home. You also can have Microsoft mail you the Service Pack on a CD. Click here to download it.



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