Switched-On Schoolhouse
Support Center
Welcome to Alpha Omega Academy's technical support. At Alpha Omega Academy, we take a four-step approach to technical support. To better serve our distance learning students, we offer the latest curriculum updates and patches and an extensive database of solutions and answers in one accessible location.
Four-step Process
STEP 1: Check for Updates
Some errors may be resolved with recent curriculum updates and patches. Make sure you have downloaded and installed the latest Switched-On Schoolhouse updates and patches.
STEP 2: Search the Technical Support Database
The fastest way to get answers to most of your questions is to search or browse our extensive online documentation. Our database is regularly updated as new issues and solutions are discovered.
STEP 3: Email Support
Can't find an answer in our database? Send us an email with your question. We strive to answer all emails within one business day, and most are answered in less time.
STEP 4: Call AOA Technical Support
Contact our technical support team by phone toll free at 800.585.4216. Our regular business hours are Monday through Friday from 7 a.m. to 5 p.m. (CT).
